Cookie Policy

Last Updated: January 25, 2026

1. WHAT ARE COOKIES?

Cookies are small data files stored on your device when you visit a website. They serve various purposes:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device until deleted or expired
  • First-Party Cookies: Set by ReplaySense AI
  • Third-Party Cookies: Set by other companies (analytics, advertising)

2. WHY WE USE COOKIES

2.1 Essential/Necessary Cookies

Purpose:

Service functionality

  • Session management (keeping you logged in)
  • Security (preventing fraud, CSRF attacks)
  • Account authentication
  • User preferences

Legal Basis: Contractual necessity

Expiration: Session or 30 days

2.2 Analytics Cookies

Purpose:

Understanding how users interact with our Service

PostHog Analytics

  • Tracks feature usage, user behavior, page views
  • Helps us improve the Service
  • Retention: 90 days

Google Analytics

  • Tracks website traffic, user demographics, behavior flow
  • Helps us optimize website performance
  • Retention: 14 months

Legal Basis: Legitimate interest (improving Service)

Can be declined: Yes

2.3 Performance Cookies

Purpose:

Measuring Service performance

  • Page load times
  • Feature performance metrics
  • Error tracking

Legal Basis: Legitimate interest

Retention: 90 days

3. THIRD-PARTY COOKIES

3.1 PostHog

  • Purpose: Analytics and user behavior tracking
  • Website: https://posthog.com
  • Privacy Policy: https://posthog.com/privacy

3.2 Google Analytics

  • Purpose: Website traffic analysis
  • Website: https://google.com/analytics
  • Privacy Policy: https://policies.google.com/privacy

3.3 Stripe

  • Purpose: Payment processing (only when you interact with payment page)
  • Website: https://stripe.com
  • Privacy Policy: https://stripe.com/privacy

4. HOW TO MANAGE COOKIES

4.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Clear browsing data

4.2 Opt-Out Options

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

PostHog Opt-Out: Access PostHog settings in your browser or contact support

4.3 Declining Cookies

  • Essential cookies: Cannot be declined (required for Service functionality)
  • Analytics cookies: Can be declined (Service works but we get less usage data)

5. COOKIE CONSENT

5.1 Your Consent

By using ReplaySense AI, you consent to:

  • Essential cookies (required for functionality)
  • Analytics cookies (PostHog, Google Analytics)
  • Performance cookies

5.2 Changing Your Consent

You can change your cookie preferences at any time through your browser settings or by contacting support@replaysenseai.com

5.3 GDPR Compliance

For EU residents (GDPR):

  • We ask for explicit consent before setting non-essential cookies
  • You can withdraw consent at any time
  • Declining cookies will not affect your ability to use core Service features

6. CONTACT US

For questions about our cookie practices:

Email: support@replaysenseai.com

We will respond within 30 days.

7. CHANGES TO THIS POLICY

We may update this Cookie Policy periodically. Your continued use of ReplaySense AI constitutes acceptance of any updates.